Is customer support available for users of trial version of your products?
Yes. Regardless of whether you use the trial version or the full version, customer care is always at your beck and call. Please feel free to contact us for assistance if you encounter any technical problems. You will get a reply within 48 hours if you contacted the support team. For frequently asked questions, you can refer to our Technical FAQs and Support Center.
What is your license policy?
We provide four kinds of licenses: they are 1-Month Plan, 1-Quarter Plan, 1-Year Plan, and Lifetime Plan. They are differed by the number of devices supported and the available period of the program. For example, take Data Recovery for iPhone: the 1-Month Plan supports only one iOS device for 1 month, the 1-Year Plan supports only one iOS device for 1 year, while Lifetime Plan allows up to 5, 10, 15, 20 iOS devices or no limitations for lifetime.